Cynthia assists companies in solving complex problems so they can perform at their best. She does this through talent development, process improvement, and evidenced change management practices. She helps companies identify the talent they need and helps develop strategies to grow and develop high potentials. Cynthia has designed curriculum for leadership training programs and trained countless mid-level leaders and new managers. She has also mentored and coached early-career individuals and has proudly promoted over 50% of her staff.
Cynthia also works with companies on improving systems and creating continuous quality improvement processes to ensure sustainability. She specializes in large-scale organizational change initiatives and works with companies on change management practices that are inclusive of all members of the organization, optimizes buy-in, and helps organizations achieve their key performance indicators (KPIs).
Cynthia has spent 14 years as Vice President for Strategic Advancement at a nonprofit organization where she led fundraising and development, research, quality management, communications and human resources. Prior to that she served as a Manager to a company that organized large scale tradeshows and conferences. Today, Cynthia spends her time working with organizations on talent development, change management, diversity and inclusion, and infrastructure development.
Carolyn joined the WSG team in 2011 as the executive assistant. In this role, she supports the management of the company in all aspects and is focused on ensuring each and every client has a positive experience. After growing up in Michigan and attending Bryant University, Carolyn settled in Connecticut to raise her family while managing her own medical transcription business. Then, with the onset of electronic medical records, she started her virtual assistant business and connected with Karen. She thoroughly enjoys working with Karen as some moments are pure craziness and laughter.